Privacy Policy for Kiara Luxe Galleria
This Privacy Policy describes how Kiara Luxe Galleria, a premium commercial development by Saamag MDDA Realty Pvt. Ltd. (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit our website at www.kiaraluxegalleria.com or interact with our services.
About Kiara Luxe Galleria
Kiara Luxe Galleria is a premium commercial development in Dehradun offering modern shops and office spaces for retail stores, showrooms, cafés, service outlets, and businesses. Developed by Saamag MDDA Realty Pvt. Ltd., we are committed to transparent practices, quality construction, and protecting the privacy of all visitors, prospective tenants, investors, and business partners.
Information We Collect
We collect various types of information to provide and improve our services to you:
Information You Provide Directly:
- Personal details including name, email address, phone number, and mailing address when you inquire about commercial spaces or request information
- Business information including company name, business type, and space requirements when you express interest in shops or office spaces
- Communication preferences and inquiry details
- Financial information if you enter into lease, rental, or purchase agreements
- Investment interest details and budget information
- Site visit scheduling information
- Feedback, reviews, or testimonials you choose to provide
Information Collected Automatically:
- Device information, IP address, browser type, and operating system
- Usage data including pages visited, time spent on our website, and navigation patterns
- Location data to help show relevant property information and directions
- Cookies and similar tracking technologies for website functionality and analytics
- Referral sources and website interactions
- Search queries and property preferences
How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries about commercial spaces, shops, and office spaces at Kiara Luxe Galleria
- To provide detailed information about available retail stores, showrooms, cafés, service outlets, and office spaces
- To schedule site visits, property viewings, and meetings with our sales team
- To process lease agreements, rental contracts, or purchase transactions
- To send promotional materials, project updates, newsletters, and information about investment opportunities (with your consent)
- To provide information about amenities including parking facilities, elevators, power backup, security systems, and property management services
- To improve our website functionality and user experience
- To analyze market trends, customer preferences, and investment patterns
- To comply with legal obligations including RERA (Real Estate Regulatory Authority) requirements and MDDA (Mussoorie Dehradun Development Authority) regulations
- To prevent fraud and ensure the security of our services
- To manage our relationship with Saamag MDDA Realty Pvt. Ltd. and its stakeholders
Third-Party Advertising and Analytics Services
We use various third-party services to improve our website performance and promote Kiara Luxe Galleria commercial spaces, while maintaining strict privacy standards:
Advertising Platforms:
- We run advertisements on platforms including Google Ads, Facebook/Instagram Ads, LinkedIn Ads, and other digital marketing channels to promote our shops, office spaces, and investment opportunities in Dehradun
- These platforms may use cookies and tracking pixels to measure ad performance and display relevant content to potential tenants and investors
- Important: While we use these advertising platforms, we do NOT sell, rent, or share your personal information with advertisers for their independent marketing purposes
Analytics Services:
- We use analytics tools (such as Google Analytics) to understand website traffic, user behavior, property page views, and inquiry patterns
- These services collect aggregated, anonymized data about how visitors interact with our website and which commercial spaces generate the most interest
- This data helps us optimize user experience and understand market demand but does not identify you personally
Our Privacy Commitments:
- Your personal contact information (name, email, phone number, business details) remains confidential and is NOT shared with advertising platforms for their commercial use
- Any data shared with third-party services is limited to anonymized or aggregated information for analytics purposes only
- We use privacy-compliant configurations and tools to minimize data exposure
- You can opt out of personalized advertising by adjusting your browser settings, using ad preference managers, or contacting us directly
- We comply with platform-specific privacy policies and Indian data protection regulations
Retargeting and Remarketing:
- We may use retargeting technologies to show relevant ads about Kiara Luxe Galleria to visitors who have previously visited our website
- This is done through anonymized cookies and does not involve sharing your personal contact details or business information
- You can opt out of interest-based advertising through the Digital Advertising Alliance of India or your browser’s privacy settings
How We Share Your Information
We may share your information only in the following limited circumstances:
Within Our Corporate Group:
- With Saamag MDDA Realty Pvt. Ltd. and its affiliated companies for business operations, project management, and customer service purposes
Service Providers:
- Third-party vendors who assist in our operations, including property management companies, marketing agencies, payment processors, legal advisors, architects, and IT service providers
- Customer relationship management (CRM) systems to manage inquiries and follow-ups
- These service providers are contractually obligated to protect your information and use it only for the purposes we specify
Legal and Regulatory Compliance:
- RERA (Real Estate Regulatory Authority) officials when required for regulatory compliance
- MDDA (Mussoorie Dehradun Development Authority) authorities as required
- Government agencies in response to valid legal requests, court orders, or subpoenas
- Law enforcement for the prevention or detection of crime
- Tax authorities and financial regulators as required by law
Business Transactions:
- Prospective buyers, investors, or merger partners in connection with business transactions involving Kiara Luxe Galleria or Saamag MDDA Realty Pvt. Ltd., subject to confidentiality agreements
Professional Advisors:
- Lawyers, auditors, accountants, and other professional advisors who provide services to us
With Your Consent:
- Any other parties when you have given explicit consent for such sharing
Important: We do NOT sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission (SSL/TLS encryption)
- CCTV surveillance and security systems at our project site and offices
- Regular security assessments, audits, and updates
- Restricted access to personal information on a need-to-know basis
- Employee training on data protection practices and confidentiality obligations
- Secure backup systems and disaster recovery procedures
- Multi-factor authentication for internal systems
- Physical security measures at our offices to protect paper records
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Under Indian data protection laws and applicable regulations, you have the following rights:
- Right to Access: Request access to the personal information we hold about you, including inquiry records and correspondence
- Right to Correction: Request correction of inaccurate or incomplete information about your contact details or business information
- Right to Deletion: Request deletion of your personal information, subject to legal and contractual obligations (including RERA record-keeping requirements)
- Right to Opt-Out: Unsubscribe from marketing communications, newsletters, and promotional emails at any time by clicking the unsubscribe link in our emails or contacting us
- Right to Object: Object to certain processing activities, including direct marketing about our commercial spaces
- Right to Data Portability: Request a copy of your data in a commonly used, machine-readable format
- Right to Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis
To exercise these rights, please contact us using the details provided below. We will respond to your request within 30 days.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
Essential Cookies:
- Required for basic website functionality, navigation, security, and viewing property listings
- Cannot be disabled without affecting website performance
Analytics Cookies:
- Help us understand how visitors use our website, which commercial spaces they view, and how long they browse
- Allow us to improve website structure, content, property presentation, and user experience
Marketing Cookies:
- Used to deliver relevant advertisements about our shops, office spaces, and investment opportunities
- Track visitor behavior across websites for retargeting purposes
- Measure campaign effectiveness for Kiara Luxe Galleria promotions
Preference Cookies:
- Remember your settings, search preferences, and favorite property types for future visits
- Enhance user experience by personalizing content related to retail, office, or investment opportunities
You can manage cookie preferences through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies
- Receive notifications when cookies are set
Note that disabling certain cookies may affect website functionality, property search features, and your user experience.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on:
- The nature of the information collected
- Legal, regulatory, or contractual obligations (including RERA requirements and real estate transaction records)
- MDDA compliance requirements
- Business and operational needs related to property management and leasing
- Legitimate interests in maintaining records for potential disputes or claims
When personal information is no longer needed, we securely delete or anonymize it. However, certain records related to property transactions may be retained for extended periods as required by Indian real estate and tax laws.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, LinkedIn), Saamag MDDA Realty Pvt. Ltd.’s website, partner sites, and service providers. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are directed to businesses, entrepreneurs, investors, and adults interested in commercial real estate. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor without parental consent, we will take immediate steps to delete it. If you believe we have inadvertently collected information from a minor, please contact us immediately.
International Data Transfers
Your information is primarily processed and stored in India, specifically in Dehradun, Uttarakhand. If we transfer data outside India, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will notify you of material changes by:
- Posting the updated policy on our website at kiaraluxegalleria.com with a revised effective date
- Sending an email notification to registered users and prospective clients (for significant changes)
- Displaying a prominent notice on our website
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Kiara Luxe Galleria
Developed by: Saamag MDDA Realty Pvt. Ltd.
Address: Rajpur Road, Dehradun
Project Location: Nazul, Plot 285 Part, Rajpur Rd, Clock Tower, Dehradun, Uttarakhand 248001
Email: Info@kiaraluxegalleria.com
Phone: 9311627667
Website: www.kiaraluxegalleria.com
RERA Registration Number: UKREP0225000620
Grievance Officer:
Name: Jagroop Singh
Designation: Sales Manager
Email: Jagroop@kiaraluxegalleria.com
Phone: 9311627667
Address: Rajpur Road, Dehradun
We will respond to your inquiry within 30 days of receipt.
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India, including:
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023 (as applicable)
- The Real Estate (Regulation and Development) Act, 2016 (RERA)
- All other applicable Indian data protection and real estate regulations
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand, India.
